Salon Software
SalonAssist AI is all-in-one salon management software: appointments, CRM, billing and offers, staff operations, analytics, and an optional 24/7 AI voice receptionist - one live calendar from first call to final invoice.
01 - Overview
Salon software is the operating system for a beauty business. It should replace scattered booking apps, notebooks, spreadsheets, and a separate till - not add another login. Owners need one place to publish services, accept bookings from every channel, recognize returning clients, apply memberships and packages correctly, and see what actually drove revenue.
SalonAssist AI was built around a hard truth: missed phone calls and fragmented tools quietly drain profit. The platform combines a full Management Suite (appointments, Desk Booking day calendar, CRM, billing, offers, staff, branches, WhatsApp, Live Salon TV, analytics) with an optional AI Voice Receptionist that books on the same live availability engine as the desk and website. Starter suits solo chairs; Growth adds staff selection; Enterprise adds multi-branch; Voice Agent can attach to any tier.
02 - Common friction
Booking in one app, client notes in another, and invoices in a spreadsheet means double entry, missed follow-ups, and no shared truth when the phone rings.
When every stylist is in service, unanswered phones become empty chairs tomorrow - especially after hours and on weekends.
Memberships, packages, coupons, and loyalty points are hard to apply correctly when billing is disconnected from the visit and client record.
Without clear status tracking (completed, cancelled, no-show) and CRM history, owners cannot see which clients or channels hurt fulfillment.
End-of-month exports cannot answer today's questions: which channel booked, which payment modes came in, or which staff drove completed revenue.
03 - How a day works
SalonAssist AI connects desk, website, and optional voice bookings into one live schedule - then carries the visit through checkout, offers, and WhatsApp updates.
Your salon profile, logo, weekly hours, optional Google Maps link, and service catalog with durations, prices, and Male/Female segments power every channel - desk, public booking, lobby TV, invoices, and voice. The Maps link is used on WhatsApp booking confirmations so clients can navigate to the salon.
Desk staff book from the appointments list or Desk Booking day calendar. Clients self-book on your public booking page and verify a WhatsApp OTP before the appointment is created. Optional Voice Agent books callers against the same live slots.
Website bookings are gated by WhatsApp OTP verification. When WhatsApp is active, clients can also get confirmation (with Location from optional Google Maps link or address), reschedule, cancellation, and thank-you messages - plus staff can send membership/package purchase receipts from the customer profile - with delivery tracking in-portal.
The floor sees scheduled appointments, can complete, cancel, mark no-show, or reschedule. Growth and Enterprise can assign stylists per service on multi-service visits.
Completing a visit records Cash, UPI, Card, or Not applicable, applies coupons, memberships, packages, loyalty, or instant discounts with a live price preview, then generates a PDF invoice.
Visit history, spend, no-show counts, and booking source (desk, website, voice) feed CRM filters and dashboards - so retention and channel ROI are visible without a separate spreadsheet.
04 - Capabilities
Every module below is live in the product today. Copy is framed for salon workflows - tap through to the Platform hubs for module-level detail.
An optional 24/7 phone agent that answers service and pricing questions, checks live availability, and books, reschedules, or cancels on the same calendar as desk and website - not a bolted-on IVR menu.
Run the day from an appointments list or a visual Desk Booking day calendar with Find availability highlights - so the front desk books into real open capacity instead of guessing.
Share or embed a booking wizard that adapts to plan tier - simpler on Starter, richer stylist and branch steps on Growth and Enterprise. After the client confirms, a WhatsApp OTP must be verified before the appointment is created.
A customer directory with completed visit history, spend, no-show counts, staff interactions, and active memberships or loyalty - so returning guests are recognized, not treated as first-timers.
Optional add-on for promotional lists, Meta-approved templates (English, Gujarati, Hindi), and send-or-schedule campaigns - separate from appointment WhatsApp alerts.
Checkout is part of visit completion - not a separate POS to learn. Apply the full commercial stack with live price preview and PDF invoices.
Growth and Enterprise unlock staff skills, availability, time off, commissions, and geofenced QR attendance check-in. Operations also cover WhatsApp messaging and a lobby TV display for prices and schedule.
See revenue, bookings, fulfillment (including no-shows), payment-mode mix, staff performance, loyalty liability, and channel attribution without waiting for month-end exports.
Configure profile, services, hours, loyalty toggles, and plan-gated menus from one cloud portal - with an in-app support ticket path to the SalonAssist team.
Next step
See booking, CRM, billing, and optional AI voice in a live walkthrough with our team.
05 - Plans
Management Suite tiers unlock staff and branches as you grow. AI Voice Agent is an optional add-on on any tier.
Full booking, CRM, billing, and offers with a streamlined flow - no staff picker and no branches. Ideal when one person runs the book.
Adds staff management, per-service stylist selection, staff attendance QR check-in, staff performance analytics, and richer public booking steps.
Everything in Growth plus multiple branches, branch-scoped services, staff, attendance locations, and branch-level analytics.
Optional 24/7 AI phone receptionist that books on your live calendar. Attach when missed calls are costing chairs.
Compare India and international pricing on the pricing page
06 - Why SalonAssist AI
Social proof
SalonAssist AI is used by salon businesses that need booking, CRM, billing, and optional voice coverage without stitching together five apps. Named case studies are coming - book a demo to validate the workflow on your service menu.
From the blog
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Read articleAlso see
Same platform, different niche framing - open the page that matches how you describe your business.
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Learn moreAt minimum: multi-channel appointments, client history (CRM), checkout with offers, and reporting. Strong platforms also add staff scheduling, WhatsApp updates, lobby displays, and optional AI phone booking on the same calendar.
No. Booking is one module. The Management Suite includes CRM, invoicing and six offer types, salon profile and services, operations (staff, WhatsApp, Live Salon TV), analytics, and an optional AI Voice Agent add-on.
All three channels use the same live availability and appointment engine. Every booking is tagged by source (Manual, Website, or Voice AI) for analytics.
No payment gateway is built into the portal. At visit completion, staff record Cash, UPI, Card, or Not applicable for reconciliation. Collection stays in-salon.
Yes. The offer engine supports coupons, wallet memberships, percentage memberships, packages, loyalty points, and instant discounts - with live price preview and PDF invoices.
Starter is for solo/single-chair (no staff picker, no branches). Growth adds staff management, stylist selection, and QR attendance check-in. Enterprise adds multi-branch locations, branch analytics, and branch-scoped attendance. Voice Agent is optional on any tier.
Live Salon TV is a separate lobby display experience launched from salon settings. Desk Booking (the internal day calendar) is desktop-oriented; smaller screens use the appointments list.
Book a demo from the contact page. We walk through your salon size, channels, and whether Voice Agent should be part of go-live.
Book a demo and see booking, CRM, billing, offers, operations, analytics, and optional AI voice reception working together.