Privacy Policy

1. Introduction

Welcome to SalonAssist AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (salonassistai.com) and use our AI-powered salon management and booking automation platform.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products, or otherwise contact us.

• Personal Data: Names, phone numbers, email addresses, mailing addresses, and contact preferences.
• Business Data: Salon details, staff information, service menus, and booking calendars.
• Client Data: Information about your salon clients collected through our voice AI receptionist and online booking widget (e.g., appointment details, phone numbers).
• Automatically Collected Data: IP addresses, browser characteristics, device characteristics, operating system, and usage data.

3. How We Use Your Information

We use the information we collect or receive for various business purposes, including:

• To facilitate account creation and logon process.
• To provide, operate, and maintain our AI receptionist and booking platform.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our platform.
• To communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing.
• To process transactions and send related information.

4. Voice AI Data Processing

Our core service involves an AI Voice Receptionist. When your clients interact with our AI, we process the audio and transcriptions to extract intent, book appointments, and handle queries. This data is processed securely and is strictly used to fulfill the booking requirements of your salon.

5. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal data to third parties. We may share data with third-party vendors (like hosting providers, payment processors, and communication platforms) that perform services for us.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to request access, correction, or deletion of your personal data. To exercise these rights, please contact us using the details provided below.

8. Contact Us

If you have questions or comments about this policy, you may contact us at: