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Inventory & Retail

Know every product
on the shelf and in the chair.

Track retail stock, sell products on the same bill as services, see how many customers each opened bottle served, and reward the stylist who made the sale - all inside the salon software you already use.

Why it matters

  • Retail and service products in the same software as bookings and bills
  • See how many customers each opened bottle served
  • Separate product incentive for staff, credited on every sale

Overview

What SalonAssist delivers

Products are the quiet money in a salon. Shampoo and serums on the shelf bring extra revenue at every checkout, and the colour, keratin and wax used in the chair decide how profitable each service really is. Yet most salons track them in a notebook - or not at all - so stock runs out without warning, bottles disappear, and nobody knows who actually sold the retail.

SalonAssist AI brings your products into the same place as your bookings, bills and staff. Keep one product list with prices and stock, get warned before anything runs out, sell products on the same bill as services, and mark which bottle is open for use during services. Every sale credits the right team member, every product shows up in the customer’s history, and your reports show service and product revenue side by side. Inventory is included in every plan - switch it on when your salon is ready.

Challenges

Problems we solve

01

Stock runs out without warning

You find out the bestselling shampoo is finished only when a customer asks for it - and the sale walks out of the door.

02

Opened bottles that seem to vanish

A tub of wax or a bottle of keratin is opened, used for a few days, and finished. Nobody knows how many clients it served or whether that matches the price you charge.

03

Retail sales that nobody gets credit for

A stylist recommends a serum and the client buys it - but without a record of who sold it, the stylist never sees an incentive and stops recommending.

04

Selling what you do not have

Promising a product at the counter and then discovering the shelf is empty is embarrassing and costs trust.

05

Separate bills for services and products

Writing products on a second bill or in a notebook means the day’s total never matches and the customer’s history is incomplete.

06

No idea what products earn

Without product revenue next to service revenue, it is hard to know whether retail is worth the shelf space.

Capabilities

Key features at a glance

Everything in this module, mapped to the Starter (solo), Growth (multi-chair) and Enterprise (multi-branch) setups. We pick your setup after the demo - the price is the same on every setup.

01

One product list

Every product with category, brand, product code or barcode, cost, and selling price including tax - archive old items without losing their history.

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02

Low and out-of-stock alerts

Clear In stock, Low stock, and Out of stock labels, based on the minimum level you set for each product.

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03

Sell products with services

Add retail items to the same bill as the haircut or facial - one invoice, one payment, one record.

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04

Products opened for use

Mark the bottle that is open for services and see how many services and how many unique customers it served before it finished.

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05

Sold by and product incentive

Choose who sold each product and give staff a separate product incentive percentage from their service incentive.

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06

Never oversell

The bill will not let you sell more than you have in stock, and out-of-stock items cannot be added.

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07

Full stock history

Every delivery, sale, return, opened bottle and correction is kept, so you always know why stock is what it is.

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08

Quick setup with import

Bring in your product list from a spreadsheet, or start from a ready sample of 40 common salon products.

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09

Products and stock report

Product sales, profit and margin, best sellers, add-on rate, stock value, running low, slow-moving stock, and lost or damaged stock - compared with the period before.

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10Next step

See it working for your salon

Book a short demo - or see our 2 simple plans. Same price on every setup.

Deep dive

Feature breakdown for salon owners

Every capability below is live in the product today - mapped to what you actually use at the chair, desk, and phone.

01
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Products used during services

Finally see how far one bottle of colour, keratin, or wax really goes.

What you get

  • When you open a new bottle or tube for services, start it as running - one unit leaves stock automatically
  • While billing a service, pick which open product was used
  • See how many services and how many unique customers each bottle served
  • Finish it when it is empty and open the next one - every bottle keeps its own history
  • Use the numbers to set fair service prices and spot wastage early
  • Search the list instantly, even when dozens of products are open
02
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Retail at the counter

Selling a product should be as quick as billing a haircut.

What you get

  • Search a product by name or scan its barcode to add it to the bill
  • Services and products sit on one invoice with a clear total and the tax included
  • Sell products on their own - a customer who only buys a shampoo gets a proper bill too
  • On a phone, the New Walk-In screen has Services and Products tabs side by side
  • Stock goes down the moment the sale is completed, so the shelf count stays right
03
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Reward the people who sell

Retail grows when stylists know their recommendations count.

What you get

  • Every product on the bill shows who sold it - filled in automatically with the stylist on the visit
  • Change it in one tap, or leave it with no one when the desk made the sale
  • Set a Product incentive % for each staff member, separate from their Service incentive %
  • The Team report shows product commission next to service commission, and the Products report shows sales by team member
04
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Stock you can trust

No more guessing what is in the store room.

What you get

  • Record deliveries as they arrive, with an optional supplier note
  • Correct stock with a clear reason - damaged, expired, count correction, or used in the salon
  • Put a returned product back into stock in a couple of taps
  • Filter the history by product, type of change, or date and download it any time
  • Sort products by price, cost, or stock to see what matters first
05
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Products in every customer’s story

Know what each regular buys and what was used on them.

What you get

  • Each customer profile shows the products they bought and when
  • See which open products were used during their services
  • Visit history can be filtered by service visits, product purchases, or both
  • Recommend the right product again on the next visit
06
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Products and stock report

Know which products make money and which are just taking up shelf space.

What you get

  • Product sales, profit, and margin, compared with the period before
  • Best sellers by sales and by profit, plus sales by category and by team member
  • Add-on rate: how often service clients also buy a product
  • Stock value at cost and at selling price, and the profit waiting on your shelves
  • Running low, out of stock, and slow-moving stock that has not sold for 60 days or more
  • Lost or damaged stock, returns, and how long each salon-use product lasts

How it works

Step by step

01

Add your products

Import your list or add products with price, tax, and a minimum stock level.

02

Record stock

Enter what is on the shelf today, then record each delivery as it arrives.

03

Open products for services

Start a bottle as running when you open it and link it to the services that use it.

04

Sell at checkout

Add products to the bill with services, choose who sold them, and finish in one payment.

05

Review and reorder

Check low-stock alerts, top sellers, product revenue, and staff product incentive.

Why SalonAssist

What sets us apart

  • ✓Retail and service products in the same software as bookings and bills
  • ✓See how many customers each opened bottle served
  • ✓Separate product incentive for staff, credited on every sale
  • ✓One invoice for services and products - no second bill
  • ✓Low-stock alerts before the shelf is empty
  • ✓Slow-moving stock and profit margin in the Products and stock report
  • ✓Included in every plan at no extra cost

Learn more

Salon Inventory Management Software: Stock, Retail & Usage

Salon inventory software that stops surprise stock-outs, puts retail on the same bill, shows how far each bottle goes and credits staff who sell.

Read guide

Frequently asked questions - inventory & retail

Book a free demo today

See how SalonAssist AI automates bookings, clients, and operations. Walk through the product with our team.