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Nail Salon Software

Nail Salon Software
for multi-tech floors and fills.

Coordinate technicians, gel fills, and nail packages on one live calendar - with CRM, six offer types, WhatsApp updates, Live Salon TV, analytics, and optional AI voice booking.

01 - Overview

What nail salon software should do

Nail salon software must respect how nail work actually flows: multiple technicians, gel fills that return on a cycle, and packages that should redeem cleanly at checkout. When the book and the till disagree, fill clients wait while a free tech sits empty - or two people get booked into the same chair.

SalonAssist AI gives nail teams one Management Suite for appointments, Desk Booking day calendar, CRM, billing with six offer types, technician skills and commissions, WhatsApp messaging, Live Salon TV, and analytics. An optional AI Voice Receptionist answers service and pricing questions and books fills and full sets on the same live availability as desk and website. Starter for solo techs; Growth for multi-tech floors; Enterprise for multi-branch; Voice Agent on any setup. We configure the setup with you after the demo - the price stays the same.

Built for

  • Nail salons with multiple technicians on the floor
  • Studios that run gel fills, full sets, and nail art add-ons
  • Teams selling nail packages, memberships, or loyalty
  • Owners who need preferred-tech assignment (Growth setup)
  • Multi-location nail brands (Enterprise)
  • Salons losing after-hours fill and booking calls

02 - Common friction

Problems nail salon owners face every week

01

Fills and full sets fighting for the same tech

Fill duration is not a full set. When phone, desk, and online books diverge, technicians get overbooked on fills while another station sits idle.

02

Preferred technician requests that fall through

Regulars want the same tech every fill cycle. Without skills, availability, and per-service assignment, the desk reshuffles by hand and loyalty slips.

03

Packages that break when two services share a visit

Nail packages and memberships are easy to misapply when billing is disconnected from multi-service visits and the technicians who delivered each step.

04

Polish, gel, and retail that nobody tracks

Gel bottles run out mid-week, cuticle oils sell without a record, and no one knows how many sets one bottle of gel really covered - so pricing and reordering stay guesswork.

05

Missed calls during busy fill hours

When every tech is mid-set, unanswered phones become empty stations tomorrow - especially evenings when clients try to book their next fill.

03 - How a day works

From first booking to final invoice

SalonAssist AI connects desk, website, and optional voice bookings into one live schedule - then carries the visit through checkout, offers, and WhatsApp updates.

  1. 01

    Nail menu with real durations

    Fills, full sets, art add-ons, and packages with durations, prices, and Male/Female segments feed desk, public booking, lobby TV, invoices, and optional voice - so a fill never looks like a full set on the schedule.

  2. 02

    Bookings from desk, web, and voice

    Reception books from appointments or Desk Booking. Clients self-book online. Optional Voice Agent answers service and pricing questions and books against the same live slots, tagged Manual, Website, or Voice AI.

  3. 03

    WhatsApp confirms the fill

    When WhatsApp is active, clients get confirmation - plus reschedule, cancellation, and thank-you after the visit - with delivery tracking in the portal.

  4. 04

    Multi-tech floor on one day view

    The schedule shows who is at which station. Growth and Enterprise assign a technician per service so preferred-tech fills and multi-service visits stay accurate.

  5. 05

    Package checkout at the station

    When a regular walks up for a quick gel refresh, the desk picks her name and instantly sees her visits, total spent, last fill date, and remaining package sessions. The visit is billed on the Desk POS - package applied, tech credited, UPI recorded - and the PDF invoice is ready. Booked fills are completed straight from their calendar card.

  6. 06

    CRM remembers fill cycles

    Visit history, spend, no-shows, and booking source update automatically so returning fill clients are recognized - including the cuticle oil or nail kit she bought last time.

  7. 07

    Owners see tech and channel performance

    Reports compare sales, show-up rate, and technician performance with the period before, show whether desk, website, or voice filled each station, and flag packages ending soon and regulars overdue for a fill.

04 - Capabilities

The full SalonAssist AI platform for nail salon businesses

Every module below is live in the product today. Copy is framed for nail salon workflows - tap through to the Platform hubs for module-level detail.

01

AI Voice Receptionist

Explore Voice Agent

Optional 24/7 phone coverage that understands fills, full sets, and pricing, checks live availability, and books, reschedules, or cancels on the same calendar as desk and website.

  • Natural conversation for new bookings, moves, and cancellations
  • Same live availability engine as Desk Booking and public booking
  • WhatsApp follow-ups when messaging is enabled
  • Call logs available from the Voice Agent experience
02

Appointments & Desk Booking

Explore Booking & CRM

Coordinate multi-tech days from an appointments list or Desk Booking day calendar with Find availability - so fills and full sets share one honest floor view.

  • Multi-service appointments with status through completion
  • Sources tagged Manual (desk), Website, or Voice AI
  • Complete, cancel, mark no-show, or reschedule without losing the client
  • Desk Booking is desktop-oriented; smaller screens use the appointments list
03

Front Desk & walk-in POS

Explore Front Desk & POS

Quick polish changes and walk-in manicures billed in a few taps, with booked fills closed straight from the calendar.

  • Desk POS: client, services, technician, package or offer, payment
  • Visits, last fill date, spend, and dues visible at the counter
  • Each walk-in credits the technician who did the work
  • Complete or mark a no-show from any booking card on the day view
04

Public online booking

Explore online booking

A setup-adaptive wizard lets clients book nail services against live slots - simpler on Starter, with technician and branch steps on Growth and Enterprise. WhatsApp OTP verification completes the booking.

  • Published durations and prices power every online booking
  • Confirm booking → WhatsApp OTP → appointment saved only after verification
  • Offer redemption codes accepted where packages or memberships are configured
  • Website bookings sync to the same schedule as desk and voice
05

Salon CRM

Explore CRM

Track fill regulars by visit history, spend, no-show counts, technician interactions, and active memberships or loyalty - without a client login portal.

  • Filters for re-engagement on last-visit windows
  • Membership and loyalty context on the client record
  • No-show counts help protect fill-cycle revenue
  • No end-customer login - clients book via web, phone, or WhatsApp events
06

WhatsApp Marketing

Explore WhatsApp Marketing

Included in the WhatsApp Pro plan: promotional lists, Meta-approved templates (English, Gujarati, Hindi), and send-or-schedule campaigns - alongside automated appointment WhatsApp messages.

  • Build lists from CRM filters or CSV/Excel import
  • Submit templates for Meta approval before campaign use
  • Capacity visibility and per-recipient marketing logs
  • India: included in WhatsApp Pro at ₹1,499/mo - same price on every setup
07

Billing & six offer types

Explore Billing & Offers

Nail packages and memberships apply at visit completion with live price preview and PDF invoices - payment modes tracked as Cash, UPI, Card, or Not applicable.

  • Six offer types: coupon, wallet membership, percentage membership, package, loyalty, instant discount
  • In-salon payment-mode recording (no payment gateway)
  • Void and redo checkout when a package was applied incorrectly
  • Invoice numbers follow the SAI-{salon}-{year}-{seq} format
08

Staff, WhatsApp & Live Salon TV

Explore Operations

The Growth and Enterprise setups include technician skills, availability, commissions, per-service assignment, and QR attendance check-in. WhatsApp and Live Salon TV keep guests and the lobby informed.

  • Per-service technician selection on Growth and Enterprise
  • WhatsApp confirmation, reschedule, cancellation, thank-you, and manual membership/package purchase receipts with delivery tracking
  • Live Salon TV for lobby pricing, timelines, staff matrix, and promos
  • Enterprise multi-branch with branch-scoped catalogs and analytics
09

Reports & analytics

Explore Reports

Track fill and full-set demand, package sessions still owed, and which technicians clients rebook with - compared with the period before.

  • Package sessions used vs still owed, and packages ending soon
  • Paid visits vs package sessions for every service
  • Clients slipping away - regulars overdue for their next fill - with phone numbers ready
  • Technician leaderboard, busy time, commission, and estimated payout (Growth and Enterprise)
  • Every card explained with an info icon; download any report as CSV
10

Salon setup & owner support

Explore Salon Management

Configure nail salon profile, service catalog, hours, and loyalty from one portal - with setup-based menus and owner support tickets to SalonAssist.

  • Profile checklist for go-live essentials
  • Service catalog feeds every channel and invoice
  • Setup name visible in-portal; menus match your setup at the same price
  • Owner support is salon-to-platform help - not client self-service login
11

Polish, gel & retail inventory

Explore Inventory & Retail

Know what is on the shelf and how far each bottle goes - gel and polish used at the station, plus cuticle oils and kits sold at the desk.

  • Product list with low-stock alerts before your bestselling gel runs out
  • Sell nail care products on the same bill as the fill or full set
  • Open a gel bottle for services and see how many sets and clients it covered
  • Credit the technician who sold each product with a separate product incentive
12

Team access & roles

See team access & roles

Each nail tech and the front desk get their own login instead of sharing the owner's password. Everyone sees only what their role allows.

  • Stylist / Staff role shows each nail tech only her own appointments and earnings - handy for checking tomorrow's fills on her phone
  • Receptionist / Front Desk role books fills, bills walk-ins, and redeems packages without seeing revenue reports
  • General Manager role runs the floor when the owner is out: bookings, billing, techs, offers, and stock
  • Custom role for anyone who needs a mix - switch on exactly what she needs
  • Remove access the day someone leaves; her login stops working straight away

Next step

Book a free demo for nail salon

See booking, CRM, billing, and optional AI voice in a live walkthrough with our team.

05 - Setup & pricing

Which setup fits your nail salon?

Starter, Growth and Enterprise are setups we configure after your demo, based on your salon's needs. The price stays the same. AI Voice is available on top of any setup.

Starter setup

Solo nail technicians and single-station studios

Full booking, CRM, billing, and offers without staff picker or branches, with the owner login only - ideal when one tech owns the fill book.

Growth setup

Busy multi-technician nail floors

Adds staff skills, availability, commissions, preferred-tech selection, staff attendance QR check-in, the Team report with commission and estimated payout, richer public booking, and up to 5 team logins (including the owner).

Enterprise setup

Multi-location nail brands

Everything in Growth plus multiple branches, branch-scoped services, staff, attendance, branch-wise reports, and unlimited team logins.

AI Voice

Any setup

Optional 24/7 AI phone receptionist that books fills and sets on your live calendar when every station is busy.

Same price on every setup

India: ₹749/mo for every module, or ₹1,499/mo with WhatsApp automation and WhatsApp Marketing. International: $49/mo for salon management, or AI Receptionist at $499 one-time setup + $99/mo + $0.35/min. We pick the right setup with you after the demo.

See pricing

06 - Why SalonAssist AI

What sets the platform apart

  • 01Fills, full sets, desk, website, and voice share one live availability engine.
  • 02One portal for nail appointments, Desk Booking, CRM, six offer types, tech ops, WhatsApp, Live Salon TV, and analytics.
  • 03Packages and memberships apply with live price preview at checkout and PDF invoices.
  • 04Preferred-technician workflows on Growth and Enterprise with per-service assignment.
  • 05Cash/UPI/Card payment-mode tracking without a payment gateway.
  • 06Polish, gel, and retail stock included at no extra cost - with low-stock alerts and product incentive for techs.

Social proof

Built for nail teams that run on fills

Nail salons use SalonAssist AI to keep multi-tech schedules, packages, and optional voice booking in one portal. Book a demo to validate the workflow on your fill and set menu.

Frequently asked questions - nail salon software

Ready to run your nail salon on one platform?

Book a demo and see booking, CRM, billing, offers, operations, analytics, and optional AI voice reception working together.