01
Dashboard KPI cards
Revenue, active services, appointments, average order value per month.
StarterGrowthEnterprise
Dashboard & Analytics
See what drives
revenue and retention.
Salon business analytics with monthly KPIs, booking source mix, top services, staff performance with commission tracking, program liability, and voice AI conversion metrics.
- Multi-channel booking attribution built in from day one
- Cash / UPI / Card payment-mode analytics for drawer reconciliation
- Commission-aware staff analytics from real completed visits
Overview
What SalonAssist delivers
Salon owners cannot improve what they cannot see. SalonAssist AI turns appointments, invoices, memberships, packages, loyalty, and voice calls into actionable dashboards - which services sell, which stylists perform, where bookings originate, and how much prepaid liability is outstanding.
Start with the Dashboard overview for a monthly pulse: revenue, appointments, average order value, Cash / UPI / Card payment mix, membership and package sales, voice conversions, and outstanding loyalty points. Open Detailed Analytics for six-month revenue and volume trends, payment-mode breakdown, top services, offer usage, customer retention, and per-stylist cards with incentive payable calculated from each staff member's commission rate.
Challenges
Problems we solve
Revenue drivers are unclear
You know the month total but not which services, stylists, or channels produced it.
Cash drawer vs digital mix is guesswork
Without Cash / UPI / Card breakdown, day-end reconciliation relies on memory and paper.
Prepaid liability is invisible
Wallet balances and unredeemed package sessions are not tracked in one place.
Marketing ROI is guesswork
Without desk vs website vs voice split, you cannot judge ad spend or voice investment.
Commission calculated manually
Spreadsheets at month-end to pay stylist incentives from completed visits.
Capabilities
Key features at a glance
Everything in this module - mapped to plan tiers so you know what ships on Starter, Growth, and Enterprise.
02
Payment mode breakdown
Cash / UPI / Card revenue mix from completed visits - dashboard and detailed analytics.
StarterGrowthEnterprise
03
Lead source chart
Manual, Website, Voice AI mix - donut on overview and detailed views.
StarterGrowthEnterprise
04
Program highlights
Membership sales, package sales, voice conversions, loyalty liability.
StarterGrowthEnterprise
05
Detailed analytics drill-down
Revenue trend, booking volume, payment mix, top services, offer usage, retention.
StarterGrowthEnterprise
06
Staff performance cards
Revenue, fulfillment rate (includes no-shows), incentive payable per stylist.
GrowthEnterprise
07
Branch filters
Scope all detailed metrics to one location on Enterprise.
Enterprise
08
See it working for your salon
Book a short demo - or compare Starter, Growth, and Enterprise plans.
Deep dive
Feature breakdown for salon owners
Every capability below is live in the product today - mapped to what you actually use at the chair, desk, and phone.
01
StarterGrowthEnterprise
Dashboard overview - monthly pulse
Pick any of the last 12 months for a quick operational snapshot.
- Total revenue from completed visits in selected month
- Cash / UPI / Card revenue breakdown from recorded payment modes
- Appointment count (all statuses) and average order value
- Membership sales and package sales revenue in period
- AI voice conversions when Voice Agent is on account
- Outstanding loyalty points across all customers (liability)
- Daily appointment breakdown chart: completed, scheduled, cancelled, and no-show per day
02
StarterGrowthEnterprise
Detailed analytics - operations KPIs
Opened from Dashboard via View Detailed Analytics (not in main sidebar).
- Appointment revenue, fulfillment rate, unique clients, average ticket value
- Payment mode revenue breakdown: Cash, UPI, and Card for the selected period
- Compact highlights for no-shows and cancelled counts in the period
- Fulfillment rate = completed ÷ (completed + cancelled + no-show)
- Membership sales revenue, package sales revenue
- Wallet liability: unused prepaid membership balance outstanding
- Package liability: value of unredeemed bundled sessions
- Filters: month (all tiers), staff (Growth+), branch (Enterprise)
03
StarterGrowthEnterprise
Charts and program modules
Visual trends plus program-specific cards for retention and offers.
- Revenue trend and booking volume - 6-month area and bar charts
- Payment mode mix chart - Cash / UPI / Card from completed visits
- Appointment status breakdown: completed, scheduled, cancelled, no-show
- Top 5 services by revenue; offer usage pie (coupon, membership, package, loyalty, none)
- Customer retention: new vs returning, repeat visit rate
- Loyalty: points earned, redeemed, outstanding, liability value
- Coupons: redemption count and total discount given
- Voice Agent module: calls, bookings, conversion rate, reschedule/cancel counts
04
GrowthEnterprise
Staff performance (Growth & Enterprise)
Commission-aware cards calculated from actual completed visits.
- Per stylist: revenue generated, appointments completed, cancelled, and no-show
- Fulfillment rate and incentive/commission payable using profile commission %
- Filter detailed view by stylist to coach, reward, or adjust schedules
- Appointments page also shows voice AI, website, cancelled, and no-show counts for current filter
How it works
Step by step
01
Open dashboard
Select month from last 12 for overview KPIs and charts.
02
Check channel mix
Lead sources show desk vs website vs voice contribution.
03
Open detailed analytics
Drill into trends, services, offers, and retention.
04
Filter by staff or branch
Growth+: stylist filter. Enterprise: add branch scope.
05
Act on data
Promote top services, adjust staffing, invest in voice or web booking.
Why SalonAssist
What sets us apart
- ✓Multi-channel booking attribution built in from day one
- ✓Cash / UPI / Card payment-mode analytics for drawer reconciliation
- ✓Commission-aware staff analytics from real completed visits
- ✓Wallet and package liability for financial planning
- ✓Voice AI conversion module when agent is on account
- ✓Six-month trends plus month picker - not just a static report
Explore related
Continue through the platform
Each module shares one calendar, one client record, and one checkout - pick the next piece of the story.
Billing & Offers
One-click checkout, PDF invoices, and six offer types: coupon, membership, package, loyalty, and more.
Learn moreAI Voice Agent
24/7 AI receptionist that books, reschedules, cancels, and answers service and pricing questions on your live calendar.
Learn morePricing
Compare Starter, Growth, and Enterprise - India and international plans.
Learn moreFrequently asked questions - dashboard & analytics
Start with total revenue, appointment count, average order value, booking source mix, and Cash / UPI / Card payment mix. Add fulfillment rate (completed vs cancelled and no-show), top services, staff performance on Growth+, and wallet/package liability if you sell memberships or bundles.
Open it from the Dashboard using View Detailed Analytics. It is not listed in the main sidebar - only linked from the dashboard.
Completed appointments divided by completed plus cancelled plus no-show, as a percentage. It shows how often booked visits actually happen versus cancellations and no-shows.
When staff complete a visit with amount due, they record Cash, UPI, or Card. Dashboard and Detailed Analytics show revenue broken down by those modes so you can reconcile cash-drawer vs digital collections. The portal does not process payments through a gateway.
Yes. Lead source charts show Manual (desk), Website, and Voice AI as a share of appointments - on both dashboard overview and detailed analytics.
Staff performance cards require Growth or Enterprise. Starter still sees overall dashboard KPIs, lead sources, and program highlights.
Analytics are viewed in the portal. Individual invoice PDFs can be downloaded from the Billing page. Bulk analytics export is not a separate feature today.
The total unused prepaid balance across all active wallet memberships - service value you owe members who have not yet redeemed.
When Voice Agent is on your account, dashboard and detailed analytics show appointments booked via voice, call volume, and conversion rate from the voice module cards.
Book a free demo today
See how SalonAssist AI automates bookings, clients, and operations. Walk through the product with our team.