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Hair Salon Software

Hair Salon Software
that keeps every chair full.

Schedule color and cut appointments with real durations, honor preferred stylists, checkout with packages and loyalty, and optionally let an AI voice receptionist book 24/7 on the same live calendar.

01 - Overview

What hair salon software should do

Hair salon software has to respect how hair work actually runs: a balayage is not a trim, preferred stylists matter, and packages for cut-and-color keep regulars coming back. The book, the till, and the client history must stay in one place - or formula notes, commissions, and follow-ups fall apart between chairs.

SalonAssist AI gives hair teams one Management Suite for appointments, Desk Booking day calendar, CRM, billing with six offer types, staff skills and commissions in the Growth setup, WhatsApp updates, Live Salon TV, and analytics - plus an optional AI Voice Receptionist that books cuts and color on the same live availability as the desk and website. Starter fits solo chairs; Growth adds per-service stylist selection; Enterprise adds multi-branch; Voice Agent attaches to any setup. We configure the setup with you after the demo - the price stays the same.

Built for

  • Independent hair stylists and single-chair salons
  • Color-and-cut floors that need accurate service durations
  • Teams where clients request a preferred stylist
  • Salons selling cut-color packages, memberships, or loyalty
  • Multi-branch hair brands (Enterprise)
  • Owners who want optional 24/7 phone booking for evening callers

02 - Common friction

Problems hair salon owners face every week

01

Color blocks that overrun the book

Processing time and multi-step color services collide with quick cuts when durations are guessed across separate notebooks, WhatsApp DMs, and a booking app that never talks to the till.

02

Preferred stylist requests lost at the desk

Regulars ask for the same colorist every visit. Without skills, availability, and per-service assignment, the front desk improvises and chairs sit empty while the wrong person is free.

03

Packages and commissions that break at checkout

Cut-and-color packages, memberships, and coupons are easy to misapply when billing is disconnected from the visit and the stylist who delivered each service.

04

Formula and visit history trapped in notebooks

Past services, spend, and no-show patterns live in staff memory. Returning color clients feel like walk-ins, and owners cannot see which chairs or channels drive completed revenue.

05

Everyone using the owner's password

When the front desk and stylists share one login, everyone can see takings and each other's earnings - and a stylist who leaves still knows how to get in.

06

Evening callers with nobody answering

Hair clients often call after hours to book or move color appointments. Missed phones become empty chairs - especially when the floor is mid-service and cannot pick up.

03 - How a day works

From first booking to final invoice

SalonAssist AI connects desk, website, and optional voice bookings into one live schedule - then carries the visit through checkout, offers, and WhatsApp updates.

  1. 01

    Hair menu and durations are published

    Cuts, color, treatments, and add-ons with durations, prices, and Male/Female segments feed desk booking, the public wizard, lobby TV, invoices, and optional voice - so a balayage never looks like a trim on the schedule.

  2. 02

    Bookings land from desk, web, and voice

    Reception books from the appointments list or Desk Booking day calendar. Clients self-book online. Optional Voice Agent answers service and pricing questions and books against the same live slots, tagged Manual, Website, or Voice AI.

  3. 03

    WhatsApp confirms the appointment

    When WhatsApp is enabled, clients get confirmation - plus reschedule, cancellation, and thank-you messages after the visit - with delivery tracking in the portal.

  4. 04

    Chair day with stylist assignment

    The front desk runs the day from the calendar: a colour client finishes, so the receptionist opens her booking card and marks it completed with payment - no hunting through lists. A no-show is marked in one click and the chair is free again. On Growth and Enterprise, multi-service visits can assign a stylist per service so color and cut stay with the right chair.

  5. 05

    Checkout with packages and loyalty

    Completing a visit records Cash, UPI, Card, or Not applicable, applies coupons, memberships, packages, loyalty, or instant discounts with a live price preview, then generates a PDF invoice - no payment gateway required.

  6. 06

    CRM remembers the color client

    Visit history, spend, no-show counts, and booking source update automatically so the next booking recognizes a returning guest - without an end-customer login portal.

  7. 07

    Owners see chair and channel performance

    Reports compare sales, show-up rate, and stylist performance with the period before, and show whether desk, website, or voice filled the chair - so you adjust the book without waiting for month-end exports.

04 - Capabilities

The full SalonAssist AI platform for hair salon businesses

Every module below is live in the product today. Copy is framed for hair salon workflows - tap through to the Platform hubs for module-level detail.

01

AI Voice Receptionist

Explore Voice Agent

Optional 24/7 phone coverage that understands your hair menu and pricing, checks live availability, and books, reschedules, or cancels cuts and color on the same calendar as desk and website.

  • Natural conversation for new bookings, moves, and cancellations
  • Same live availability engine as Desk Booking and public booking
  • WhatsApp follow-ups when messaging is enabled on the account
  • Call logs available from the Voice Agent experience for review
02

Appointments & Desk Booking

Explore Booking & CRM

Run the hair floor from an appointments list or a visual Desk Booking day calendar with Find availability - so long color blocks and quick cuts share one honest schedule.

  • Multi-service appointments with status through completion
  • Sources tagged Manual (desk), Website, or Voice AI
  • Complete, cancel, mark no-show, or reschedule without losing the client
  • Desk Booking is desktop-oriented; smaller screens use the appointments list
03

Front Desk & walk-in POS

Explore Front Desk & POS

Run reception from one screen: close colour and cut visits from the day calendar and bill walk-in blow-dries in a few taps.

  • Complete, edit, cancel, or mark a no-show from any booking card
  • Desk POS for walk-ins: client, services, stylist, offer, payment, invoice
  • Every walk-in credits the stylist who actually did the service
  • Client visits, spend, last visit, and dues visible at the counter
04

Public online booking

Explore online booking

Share a setup-adaptive booking wizard so clients pick hair services and live slots - simpler on Starter, with stylist and branch steps on Growth and Enterprise. WhatsApp OTP verification completes the booking.

  • Published durations and prices power every online booking
  • Confirm booking → WhatsApp OTP → appointment saved only after verification
  • Offer redemption codes accepted where memberships or packages are configured
  • Website bookings appear on the same live schedule as desk and voice
05

Salon CRM

Explore CRM

A hair-client directory with completed visit history, spend, no-show counts, staff interactions, and active memberships or loyalty - so color regulars are recognized without a client login.

  • Filters for re-engagement (for example last-visit windows) for owner outreach
  • Membership and loyalty context visible on the client record
  • No-show counts help spot patterns before they become habit
  • No end-customer login - clients book via web, phone, or WhatsApp events
06

WhatsApp Marketing

Explore WhatsApp Marketing

Included in the WhatsApp Pro plan: promotional lists, Meta-approved templates (English, Gujarati, Hindi), and send-or-schedule campaigns - alongside automated appointment WhatsApp messages.

  • Build lists from CRM filters or CSV/Excel import
  • Submit templates for Meta approval before campaign use
  • Capacity visibility and per-recipient marketing logs
  • India: included in WhatsApp Pro at ₹1,499/mo - same price on every setup
07

Billing & six offer types

Explore Billing & Offers

Checkout sits inside visit completion so cut-color packages, memberships, and coupons apply with a live price preview and a PDF invoice - collection stays in-salon.

  • Six offer types: coupon, wallet membership, percentage membership, package, loyalty, instant discount
  • Payment mode recorded as Cash, UPI, Card, or Not applicable (no payment gateway)
  • Void and redo checkout reverses financial side-effects when mistakes happen
  • Invoice numbers follow the SAI-{salon}-{year}-{seq} format
08

Staff, WhatsApp & Live Salon TV

Explore Operations

The Growth and Enterprise setups include stylist skills, availability, commissions, per-service assignment, and QR attendance check-in. Operations also cover WhatsApp messaging and a lobby TV for prices and the day timeline.

  • Per-service stylist selection on Growth and Enterprise
  • WhatsApp confirmation, reschedule, cancellation, thank-you, and manual membership/package purchase receipts with delivery tracking
  • Live Salon TV for lobby pricing, timelines, staff matrix, and promos
  • Enterprise adds multi-branch locations with branch-scoped catalogs and analytics
09

Reports & analytics

Explore Reports

See whether this month beat last, which cuts and colour services grow or slow, which stylists clients rebook with, and whether desk, website, or voice filled each chair.

  • Every number compared with the period before, for any dates you pick
  • Services report: menu price vs what clients paid, discount given, and earnings per chair hour
  • Team report: leaderboard, busy time, rebooking, commission, and estimated payout (Growth and Enterprise)
  • Clients slipping away - colour and cut regulars who are overdue - with phone numbers ready
  • Every card explained with an info icon; download any report as CSV
10

Salon setup & owner support

Explore Salon Management

Configure hair profile, service catalog, hours, loyalty toggles, and setup-based menus from one cloud portal - with in-app support tickets to the SalonAssist team.

  • Profile checklist guides new salons through go-live essentials
  • Service catalog and pricing feed every booking channel and invoice
  • Setup name visible in-portal; menus match your setup at the same price
  • Owner support is salon-to-platform help - not a client self-service login
11

Colour, keratin & retail inventory

Explore Inventory & Retail

Track colour tubes, developers, and keratin used at the chair, and sell shampoos and serums on the same bill as the cut.

  • Product list with low-stock alerts so colour never runs out mid-day
  • Open a keratin or colour product for services and see how many clients it served
  • Sell aftercare products at checkout - services and products on one invoice
  • Credit the stylist who recommended the product with a product incentive
12

Team access & roles

See team access & roles

Every person on the hair floor gets their own login, so nobody needs the owner's password. Each role sees only what it needs - and the owner decides the rest.

  • Receptionist / Front Desk role books colour and cut visits, checks clients out, and manages the client list - without seeing revenue reports
  • General Manager role runs the floor when the owner is away: bookings, billing, stylists, offers, and stock
  • Stylist / Staff role shows each stylist only their own day, clients, and earnings - perfect for checking tomorrow's colour clients on a phone
  • Need something in between? Build a Custom role and switch on exactly what each person needs
  • Remove access the day someone leaves - their login stops working straight away

Next step

Book a free demo for hair salon

See booking, CRM, billing, and optional AI voice in a live walkthrough with our team.

05 - Setup & pricing

Which setup fits your hair salon?

Starter, Growth and Enterprise are setups we configure after your demo, based on your salon's needs. The price stays the same. AI Voice is available on top of any setup.

Starter setup

Solo stylists and single-chair hair salons

Full booking, CRM, billing, and offers with a streamlined flow - no staff picker and no branches. Owner login only. Ideal when one person owns the book.

Growth setup

Multi-chair color and cut floors

Adds staff skills, availability, commissions, per-service stylist selection, staff attendance QR check-in, the Team report with commission and estimated payout, richer public booking steps, and up to 5 team logins (including the owner).

Enterprise setup

Multi-location hair brands

Everything in Growth plus multiple branches, branch-scoped services, staff, attendance, branch-wise reports, and unlimited team logins.

AI Voice

Any setup

Optional 24/7 AI phone receptionist that books hair appointments on your live calendar. Attach when evening and weekend callers are costing chairs.

Same price on every setup

India: ₹749/mo for every module, or ₹1,499/mo with WhatsApp automation and WhatsApp Marketing. International: $49/mo for salon management, or AI Receptionist at $499 one-time setup + $99/mo + $0.35/min. We pick the right setup with you after the demo.

See pricing

06 - Why SalonAssist AI

What sets the platform apart

  • 01Voice books cuts and color on the same live availability as desk and website - not a disconnected phone tree.
  • 02One portal for hair appointments, Desk Booking, CRM, six offer types, stylist ops, WhatsApp, Live Salon TV, and analytics.
  • 03Packages, memberships, and loyalty apply with live price preview at checkout and PDF invoices.
  • 04Setup-adaptive booking: simpler on Starter, stylist and branch steps on Growth and Enterprise - at one price.
  • 05Cash/UPI/Card payment-mode tracking for reconciliation without forcing a payment gateway.
  • 06Source attribution shows whether desk, website, or voice filled the chair.
  • 07Colour, keratin, and retail stock included at no extra cost - with usage per client and product incentive for stylists.

Social proof

Built for hair teams that want one system

Hair salons use SalonAssist AI to keep color and cut schedules, preferred stylists, packages, and optional voice booking in one portal. Named case studies are coming - book a demo with your service menu.

Frequently asked questions - hair salon software

Ready to run your hair salon on one platform?

Book a demo and see booking, CRM, billing, offers, operations, analytics, and optional AI voice reception working together.