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Beauty Parlour Software

Beauty Parlour Software
for mixed menus and peak days.

Run bridal packages, festival rush, and everyday beauty services on one live calendar - with CRM, six offer types, WhatsApp updates, Live Salon TV, analytics, and optional AI voice booking.

01 - Overview

What beauty parlour software should do

Beauty parlour software must handle a mixed floor: threading and facials beside bridal party blocks, festival peaks beside weekday walk-ins. Owners need one schedule, one client history, and checkout that applies bridal packages and memberships correctly - not three apps and a notebook during Diwali week.

SalonAssist AI is built for parlour teams that juggle many service types on one day calendar. The Management Suite covers appointments, Desk Booking, CRM, billing with six offer types, Growth+ staff skills and commissions, WhatsApp confirmations, Live Salon TV, and analytics. An optional AI Voice Receptionist answers service and pricing questions and books on the same live availability as desk and website. Starter for solo parlours; Growth for multi-staff floors; Enterprise for multi-branch; Voice Agent on any tier.

Built for

  • Neighbourhood beauty parlours with mixed service menus
  • Bridal and party makeup teams that sell packages
  • Parlours that spike around festivals and wedding seasons
  • Multi-staff beauty floors that need stylist selection (Growth+)
  • Multi-branch beauty brands (Enterprise)
  • Owners who want 24/7 phone coverage for enquiry-heavy weeks

02 - Common friction

Problems beauty parlour owners face every week

01

Bridal blocks colliding with everyday services

A bridal party can consume half the floor. When phone, desk, and online books are separate, everyday facials get double-booked into bridal time and both sides suffer.

02

Festival peaks with unanswered enquiry calls

Wedding and festival seasons flood the phone with pricing and availability questions. Staff mid-service cannot answer - and after-hours callers become lost bookings.

03

Package math that fails at the till

Bridal packages, memberships, coupons, and loyalty points are hard to apply cleanly when billing is disconnected from the multi-service visit and the artists who delivered it.

04

Guest history scattered across artists

Preferred artists, past bridal work, and spend live in personal notebooks. Returning clients feel unknown, and no-show patterns stay invisible to the owner.

05

No clear view of which channel filled the chair

Without source tagging and analytics, parlour owners cannot tell whether desk, website, or voice drove completed revenue during peak weeks.

03 - How a day works

From first booking to final invoice

SalonAssist AI connects desk, website, and optional voice bookings into one live schedule - then carries the visit through checkout, offers, and WhatsApp updates.

  1. 01

    Mixed beauty menu goes live

    Threading, facials, makeup, hair, and bridal packages with durations, prices, and Male/Female segments power desk, public booking, lobby TV, invoices, and optional voice - so festival add-ons and everyday services share one segmented catalog.

  2. 02

    Bookings arrive on three channels

    Reception books bridal parties and walk-ins from appointments or Desk Booking. Clients self-book online. Optional Voice Agent handles service and pricing questions and books against the same live slots.

  3. 03

    WhatsApp keeps bridal parties informed

    When WhatsApp is active, confirmations go out for new bookings, with reschedule and cancellation updates and a thank-you after the visit - delivery status tracked in-portal.

  4. 04

    Peak-day floor on one schedule

    Staff see multi-service visits, complete or reschedule, and mark no-shows. Growth and Enterprise can assign artists per service so bridal makeup and hair stay with the right people.

  5. 05

    Package checkout without calculator drama

    Visit completion records Cash, UPI, Card, or Not applicable, applies coupons, memberships, packages, loyalty, or instant discounts with live price preview, then issues a PDF invoice.

  6. 06

    CRM and analytics catch up automatically

    Visit history, spend, no-shows, and booking source (Manual, Website, Voice AI) feed CRM filters and dashboards - so festival ROI and retention are visible without a spreadsheet.

04 - Capabilities

The full SalonAssist AI platform for beauty parlour businesses

Every module below is live in the product today. Copy is framed for beauty parlour workflows - tap through to the Platform hubs for module-level detail.

01

AI Voice Receptionist

Explore Voice Agent

Optional 24/7 coverage for enquiry-heavy parlour weeks - answers service and pricing questions, checks live availability, and books, reschedules, or cancels on the same calendar as desk and website.

  • Natural conversation for fresh bookings, changes, and cancellations
  • Uses the same live availability engine as desk and public booking
  • Triggers WhatsApp follow-ups when messaging is enabled
  • Call logs available from the Voice Agent experience for review
02

Appointments & Desk Booking

Explore Booking & CRM

Coordinate bridal blocks and everyday beauty on an appointments list or Desk Booking day calendar with Find availability - so peak days stay readable instead of chaotic.

  • Multi-service appointments with status through completion
  • Booking sources tagged Manual, Website, or Voice AI
  • Complete, cancel, mark no-show, or reschedule without losing the guest record
  • Desk Booking is desktop-oriented; smaller screens use the appointments list
03

Public online booking

Explore online booking

A tier-adaptive public wizard lets clients book beauty services against live slots - simpler on Starter, with artist and branch steps on Growth and Enterprise. WhatsApp OTP verification completes the booking.

  • Clients book against published services, durations, and live slots
  • Confirm booking → WhatsApp OTP → appointment saved only after verification
  • Offer redemption codes accepted where packages or memberships are configured
  • Website bookings sync to the same schedule as desk and voice
04

Salon CRM

Explore CRM

Know bridal and everyday guests by visit history, spend, no-show counts, staff interactions, and active memberships or loyalty - without building a client login portal.

  • Filters for re-engagement based on last-visit windows
  • Membership and loyalty context on the client record
  • No-show counts surface patterns before festival season repeats them
  • No end-customer login - clients book via web, phone, or WhatsApp events
05

WhatsApp Marketing

Explore WhatsApp Marketing

Optional add-on for promotional lists, Meta-approved templates (English, Gujarati, Hindi), and send-or-schedule campaigns - separate from appointment WhatsApp alerts.

  • Build lists from CRM filters or CSV/Excel import
  • Submit templates for Meta approval before campaign use
  • Capacity visibility and per-recipient marketing logs
  • Optional ₹1,499/mo in India - not included in base plan prices
06

Billing & six offer types

Explore Billing & Offers

Bridal packages and everyday offers apply at visit completion with live price preview and PDF invoices - payment modes tracked as Cash, UPI, Card, or Not applicable.

  • Six offer types: coupon, wallet membership, percentage membership, package, loyalty, instant discount
  • In-salon payment-mode recording (no payment gateway)
  • Void and redo checkout when a package was applied incorrectly
  • Invoice numbers follow the SAI-{salon}-{year}-{seq} format
07

Staff, WhatsApp & Live Salon TV

Explore Operations

Growth and Enterprise unlock artist skills, availability, commissions, per-service assignment, and QR attendance check-in. WhatsApp messaging and Live Salon TV keep guests and the lobby informed.

  • Per-service artist selection on Growth and Enterprise
  • WhatsApp confirmation, reschedule, cancellation, thank-you, and manual membership/package purchase receipts with delivery tracking
  • Live Salon TV for lobby pricing, timelines, staff matrix, and promos
  • Enterprise multi-branch with branch-scoped catalogs and analytics
08

Dashboard & analytics

Explore Analytics

Track parlour revenue, fulfillment, payment mix, staff performance, and channel attribution through festival peaks and quiet weeks alike.

  • KPI cards and charts on the main dashboard
  • Detailed analytics for operations and revenue deep-dives
  • Commission-aware staff performance from completed visits
  • Source attribution for desk vs website vs voice
09

Salon setup & owner support

Explore Salon Management

Set up parlour profile, mixed service catalog, hours, and loyalty from one portal - with plan gates and owner support tickets to SalonAssist.

  • Profile checklist for go-live essentials
  • Service catalog feeds every channel and invoice
  • Plan name visible in-portal; features unlock by tier
  • Owner support is for the parlour team - not client self-service login

Next step

Book a free demo for beauty parlour

See booking, CRM, billing, and optional AI voice in a live walkthrough with our team.

05 - Plans

Which plan fits your beauty parlour?

Management Suite tiers unlock staff and branches as you grow. AI Voice Agent is an optional add-on on any tier.

Starter

Solo beauty parlours and single-artist setups

Full booking, CRM, billing, and offers without staff picker or branches - ideal when one person runs the book through wedding season.

Growth

Busy multi-artist beauty floors

Adds staff skills, availability, commissions, per-service selection, staff attendance QR check-in, staff performance analytics, and richer public booking.

Enterprise

Multi-location beauty brands

Everything in Growth plus multiple branches, branch-scoped services, staff, attendance, and branch-level analytics.

Voice Agent

Any management tier

Optional 24/7 AI phone receptionist for enquiry spikes - books on your live calendar when the floor cannot pick up.

Compare India and international pricing on the pricing page

06 - Why SalonAssist AI

What sets the platform apart

  • 01Voice, desk, and website share one live calendar through bridal blocks and festival peaks.
  • 02Full parlour stack in one portal: appointments, CRM, six offer types, staff ops, WhatsApp, Live Salon TV, analytics.
  • 03Bridal packages and memberships apply with live price preview at checkout.
  • 04Tier-adaptive public booking grows with you from solo Starter to multi-branch Enterprise.
  • 05Cash/UPI/Card payment-mode tracking without locking you into a gateway.
  • 06Channel attribution shows what filled chairs during peak weeks.

Social proof

Built for beauty parlours that run mixed days

Parlour teams use SalonAssist AI to keep bridal packages, everyday services, and optional voice coverage in one system. Book a demo to validate the workflow on your festival and bridal menu.

Frequently asked questions - beauty parlour software

Ready to run your beauty parlour on one platform?

Book a demo and see booking, CRM, billing, offers, operations, analytics, and optional AI voice reception working together.