Spa Software
Schedule spa treatments and therapists on one live calendar, keep guest history for return visits, checkout with memberships and packages, and optionally book enquiries with an AI voice receptionist.
01 - Overview
Spa software should protect treatment time and therapist preference without forcing a separate "room inventory" product. Guests book massages, facials, and body treatments; owners need one live schedule, CRM that remembers return guests, and checkout that applies memberships cleanly - not a tangle of booking apps and spreadsheets at reception.
SalonAssist AI runs spa operations as appointment- and staff-based scheduling: appointments, Desk Booking day calendar, CRM, billing with six offer types, Growth+ therapist skills and commissions, WhatsApp updates, Live Salon TV, and analytics - plus an optional AI Voice Receptionist that answers treatment and pricing questions on the same live availability as desk and website. Starter for solo therapists; Growth for multi-therapist floors; Enterprise for multi-branch; Voice Agent on any tier.
02 - Common friction
When phone, desk, and online books diverge, two guests can land on the same therapist window - or a long treatment gets squeezed into a short gap.
Guests often request a specific therapist. Without skills, availability, and per-service assignment on Growth+, reception improvises and loyalty suffers.
Spa memberships and packages should apply cleanly at checkout. When billing is disconnected from the visit, guests wait while staff recalculate discounts.
Many spa platforms sell physical room inventory modules. If your bottleneck is therapist time and live appointments, that complexity does not fix the real problem.
Pricing and availability questions pull reception away from guests. After-hours callers deserve answers without staffing a night desk.
03 - How a day works
SalonAssist AI connects desk, website, and optional voice bookings into one live schedule - then carries the visit through checkout, offers, and WhatsApp updates.
Massages, facials, body treatments, and add-ons with durations, prices, and Male/Female segments feed desk booking, public booking, lobby TV, invoices, and optional voice - so every channel respects treatment length and audience.
Reception books from appointments or Desk Booking (Male or Female before matching treatments). Guests self-book online the same way. Optional Voice Agent asks Male or Female, then answers pricing and books against the same live slots, tagged Manual, Website, or Voice AI.
When WhatsApp is enabled, guests get confirmation - plus reschedule, cancellation, and thank-you after the visit - with delivery tracking in-portal.
The floor sees treatment appointments, completes or reschedules, and marks no-shows. Growth and Enterprise assign a therapist per service so preferred-therapist visits stay accurate.
Completing a visit records Cash, UPI, Card, or Not applicable, applies coupons, memberships, packages, loyalty, or instant discounts with live price preview, then generates a PDF invoice.
Visit history, spend, no-shows, and booking source feed CRM filters and dashboards - so retention and channel mix are visible without a separate spa spreadsheet.
04 - Capabilities
Every module below is live in the product today. Copy is framed for spa workflows - tap through to the Platform hubs for module-level detail.
Optional 24/7 coverage that answers treatment and pricing questions, checks live availability, and books, reschedules, or cancels on the same calendar as desk and website - so quiet floors stay quiet.
Protect treatment time with an appointments list or Desk Booking day calendar with Find availability - appointment- and therapist-based, not a separate room inventory product.
Share a tier-adaptive booking wizard so guests pick treatments and live slots - simpler on Starter, with therapist and branch steps on Growth and Enterprise. WhatsApp OTP verification completes the booking.
Recognize returning spa guests by visit history, spend, no-show counts, therapist interactions, and active memberships or loyalty - without an end-customer login.
Optional add-on for promotional lists, Meta-approved templates (English, Gujarati, Hindi), and send-or-schedule campaigns - separate from appointment WhatsApp alerts.
Spa memberships and packages apply at visit completion with live price preview and PDF invoices - payment modes tracked as Cash, UPI, Card, or Not applicable.
Growth and Enterprise unlock therapist skills, availability, commissions, per-service assignment, and QR attendance check-in. WhatsApp messaging and Live Salon TV support lobby and guest communication.
See spa revenue, fulfillment, payment mix, therapist performance, and whether desk, website, or voice filled each treatment block.
Configure spa profile, treatment catalog, hours, and loyalty from one cloud portal - with plan gates and owner support tickets to SalonAssist.
Next step
See booking, CRM, billing, and optional AI voice in a live walkthrough with our team.
05 - Plans
Management Suite tiers unlock staff and branches as you grow. AI Voice Agent is an optional add-on on any tier.
Full booking, CRM, billing, and offers with a streamlined flow - no staff picker and no branches. Ideal when one therapist owns the book.
Adds staff skills, availability, commissions, preferred-therapist selection, staff attendance QR check-in, staff performance analytics, and richer public booking.
Everything in Growth plus multiple branches, branch-scoped services, staff, attendance, and branch-level analytics.
Optional 24/7 AI phone receptionist that books treatments on your live calendar without interrupting quiet floors.
Compare India and international pricing on the pricing page
06 - Why SalonAssist AI
Social proof
Spa teams use SalonAssist AI to keep treatments, therapists, memberships, and optional voice booking in one portal. Book a demo to validate the workflow on your treatment menu.
Also see
Same platform, different niche framing - open the page that matches how you describe your business.
All-in-one salon platform
Learn moreChairs, color & stylists
Learn moreMulti-service parlours
Learn moreWalk-ins & booked chairs
Learn moreMulti-tech nail floors
Learn moreLists, templates & campaigns
Learn moreNot with SalonAssist AI. Scheduling is appointment- and staff-based: you publish treatments with durations, book against live availability, and on Growth+ assign therapists per service. There is no physical room inventory module.
On Growth and Enterprise, staff skills, availability, and per-service selection support preferred-therapist workflows. Starter is streamlined for solo therapists without a staff picker.
Yes. Checkout supports coupon, wallet membership, percentage membership, package, loyalty, and instant discount - with live price preview and PDF invoices.
With Voice Agent attached, callers are asked Male or Female before hearing matching treatments, then can ask about pricing and book, reschedule, or cancel on your live calendar 24/7. Bookings are tagged Voice AI for analytics.
No payment gateway is built in. At visit completion, staff record Cash, UPI, Card, or Not applicable for reconciliation. Collection stays in-salon.
No end-customer login. Visit history and spend live in spa CRM for your team. Guests book via public web, phone (Voice Agent), and WhatsApp events.
Growth adds therapist management, preferred-therapist selection, and staff performance analytics. Enterprise adds multi-branch. Voice Agent is optional on any tier.
Book a demo from the contact page. We walk through your treatment menu, therapist count, and whether Voice Agent should cover enquiry calls at go-live.
Book a demo and see booking, CRM, billing, offers, operations, analytics, and optional AI voice reception working together.