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Spa Software

Spa Software
for treatments and therapists.

Schedule spa treatments and therapists on one live calendar, keep guest history for return visits, checkout with memberships and packages, and optionally book enquiries with an AI voice receptionist.

01 - Overview

What spa software should do

Spa software should protect treatment time and therapist preference without forcing a separate treatment-room booking product. Guests book massages, facials, and body treatments; owners need one live schedule, CRM that remembers return guests, and checkout that applies memberships cleanly - not a tangle of booking apps and spreadsheets at reception.

SalonAssist AI runs spa operations as appointment- and staff-based scheduling: appointments, Desk Booking day calendar, CRM, billing with six offer types, therapist skills and commissions, WhatsApp updates, Live Salon TV, and analytics - plus an optional AI Voice Receptionist that answers treatment and pricing questions on the same live availability as desk and website. Starter for solo therapists; Growth for multi-therapist floors; Enterprise for multi-branch; Voice Agent on any setup. We configure the setup with you after the demo - the price stays the same.

Built for

  • Day spas and treatment suites with therapist-led schedules
  • Teams selling spa memberships and treatment packages
  • Floors where guests request a preferred therapist (Growth setup)
  • Owners who want enquiry calls handled without interrupting quiet treatment rooms
  • Multi-location spa brands (Enterprise)
  • Spas replacing fragmented booking and billing tools

02 - Common friction

Problems spa owners face every week

01

Treatment blocks that collide across channels

When phone, desk, and online books diverge, two guests can land on the same therapist window - or a long treatment gets squeezed into a short gap.

02

Therapist preference without staff tools

Guests often request a specific therapist. Without skills, availability, and per-service assignment, reception improvises and loyalty suffers.

03

Memberships that feel manual at reception

Spa memberships and packages should apply cleanly at checkout. When billing is disconnected from the visit, guests wait while staff recalculate discounts.

04

Room-booking software that overpromises

Many spa platforms sell treatment-room booking modules. If your bottleneck is therapist time and live appointments, that complexity does not fix the real problem.

05

Enquiry calls that interrupt quiet floors

Pricing and availability questions pull reception away from guests. After-hours callers deserve answers without staffing a night desk.

03 - How a day works

From first booking to final invoice

SalonAssist AI connects desk, website, and optional voice bookings into one live schedule - then carries the visit through checkout, offers, and WhatsApp updates.

  1. 01

    Treatment menu and durations go live

    Massages, facials, body treatments, and add-ons with durations, prices, and Male/Female segments feed desk booking, public booking, lobby TV, invoices, and optional voice - so every channel respects treatment length and audience.

  2. 02

    Bookings arrive on three channels

    Reception books from appointments or Desk Booking (Male or Female before matching treatments). Guests self-book online the same way. Optional Voice Agent asks Male or Female, then answers pricing and books against the same live slots, tagged Manual, Website, or Voice AI.

  3. 03

    WhatsApp confirms the treatment

    When WhatsApp is enabled, guests get confirmation - plus reschedule, cancellation, and thank-you after the visit - with delivery tracking in-portal.

  4. 04

    Therapist day on one schedule

    The floor sees treatment appointments, completes or reschedules, and marks no-shows. Growth and Enterprise assign a therapist per service so preferred-therapist visits stay accurate.

  5. 05

    Membership checkout without friction

    At checkout the front desk already knows the guest: visits, total spent, last treatment date, membership balance, and any pending dues appear as soon as the guest is picked. The membership is applied, the therapist is credited, payment is recorded, and the PDF invoice is ready - for booked treatments from the calendar, and for walk-in guests on the Desk POS.

  6. 06

    CRM and reports update for return guests

    Visit history, spend, no-shows, and booking source feed CRM filters and Reports - so guests slipping away, memberships ending soon, and package sessions still owed are visible without a separate spa spreadsheet.

04 - Capabilities

The full SalonAssist AI platform for spa businesses

Every module below is live in the product today. Copy is framed for spa workflows - tap through to the Platform hubs for module-level detail.

01

AI Voice Receptionist

Explore Voice Agent

Optional 24/7 coverage that answers treatment and pricing questions, checks live availability, and books, reschedules, or cancels on the same calendar as desk and website - so quiet floors stay quiet.

  • Natural conversation for fresh bookings, changes, and cancellations
  • Same live availability engine as desk and public booking
  • WhatsApp follow-ups when messaging is enabled
  • Call logs available from the Voice Agent experience
02

Appointments & Desk Booking

Explore Booking & CRM

Protect treatment time with an appointments list or Desk Booking day calendar with Find availability - appointment- and therapist-based, not a separate treatment-room booking product.

  • Multi-service appointments with status through completion
  • Sources tagged Manual (desk), Website, or Voice AI
  • Complete, cancel, mark no-show, or reschedule without losing the guest
  • Desk Booking is desktop-oriented; smaller screens use the appointments list
03

Front Desk & walk-in POS

Explore Front Desk & POS

A calm reception: know every guest at checkout, close treatments from the calendar, and bill walk-in guests in a few taps.

  • Guest visits, total spent, last treatment, and dues appear at the counter
  • Complete, edit, cancel, or mark a no-show from any booking card
  • Desk POS for walk-in guests with memberships, packages, and offers
  • Each treatment credits the therapist who performed it
04

Public online booking

Explore online booking

Share a setup-adaptive booking wizard so guests pick treatments and live slots - simpler on Starter, with therapist and branch steps on Growth and Enterprise. WhatsApp OTP verification completes the booking.

  • Guests book against published treatments, durations, and live slots
  • Confirm booking → WhatsApp OTP → appointment saved only after verification
  • Offer redemption codes accepted where memberships or packages are configured
  • Website bookings appear on the same live schedule as desk and voice
05

Salon CRM

Explore CRM

Recognize returning spa guests by visit history, spend, no-show counts, therapist interactions, and active memberships or loyalty - without an end-customer login.

  • Filters for re-engagement on last-visit windows
  • Membership and loyalty context on the guest record
  • No-show counts help protect treatment-block revenue
  • No end-customer login - guests book via web, phone, or WhatsApp events
06

WhatsApp Marketing

Explore WhatsApp Marketing

Included in the WhatsApp Pro plan: promotional lists, Meta-approved templates (English, Gujarati, Hindi), and send-or-schedule campaigns - alongside automated appointment WhatsApp messages.

  • Build lists from CRM filters or CSV/Excel import
  • Submit templates for Meta approval before campaign use
  • Capacity visibility and per-recipient marketing logs
  • India: included in WhatsApp Pro at ₹1,499/mo - same price on every setup
07

Billing & six offer types

Explore Billing & Offers

Spa memberships and packages apply at visit completion with live price preview and PDF invoices - payment modes tracked as Cash, UPI, Card, or Not applicable.

  • Six offer types: coupon, wallet membership, percentage membership, package, loyalty, instant discount
  • In-salon payment-mode recording (no payment gateway)
  • Void and redo checkout when an offer was applied incorrectly
  • Invoice numbers follow the SAI-{salon}-{year}-{seq} format
08

Staff, WhatsApp & Live Salon TV

Explore Operations

The Growth and Enterprise setups include therapist skills, availability, commissions, per-service assignment, and QR attendance check-in. WhatsApp messaging and Live Salon TV support lobby and guest communication.

  • Per-service therapist selection on Growth and Enterprise
  • WhatsApp confirmation, reschedule, cancellation, thank-you, and manual membership/package purchase receipts with delivery tracking
  • Live Salon TV for lobby pricing, timelines, staff matrix, and promos
  • Enterprise multi-branch with branch-scoped catalogs and analytics
09

Reports & analytics

Explore Reports

See membership wallet balances, package sessions still owed, treatment earnings per hour, and therapist performance - compared with the period before.

  • Memberships: wallet balance left, wallet used, ending soon, and ended with money unused
  • Package sessions used vs still owed, and "prepaid still to serve" in one number
  • Earnings per treatment hour and the busiest days and hours
  • Therapist leaderboard, busy time, commission, and estimated payout (Growth and Enterprise)
  • Every card explained with an info icon; download any report as CSV
10

Salon setup & owner support

Explore Salon Management

Configure spa profile, treatment catalog, hours, and loyalty from one cloud portal - with setup-based menus and owner support tickets to SalonAssist.

  • Profile checklist for go-live essentials
  • Treatment catalog feeds every booking channel and invoice
  • Setup name visible in-portal; menus match your setup at the same price
  • Owner support is spa-to-platform help - not a guest self-service login
11

Spa oils, scrubs & retail

Explore Inventory & Retail

Track massage oils, scrubs, and masks used in treatments, and sell take-home products on the same bill as the session.

  • Product list with low-stock alerts before oils or scrubs run out
  • Open a bottle of oil for treatments and see how many guests it served
  • Sell take-home products at checkout - treatments and products on one invoice
  • Give therapists a product incentive on what they sell
12

Team access & roles

See team access & roles

Front desk and therapists each get their own login, so nobody needs the owner's password. Every role sees only what it needs to keep the spa calm and private.

  • Receptionist / Front Desk role handles bookings, checkout, and guest records - and applies memberships and packages without being able to change them
  • Stylist / Staff role shows each therapist only their own treatment schedule and earnings
  • General Manager role runs the spa day to day when the owner is away
  • Custom role switches on exactly what one person needs, nothing more
  • Remove access the day someone leaves - their login stops working straight away

Next step

Book a free demo for spa

See booking, CRM, billing, and optional AI voice in a live walkthrough with our team.

05 - Setup & pricing

Which setup fits your spa?

Starter, Growth and Enterprise are setups we configure after your demo, based on your salon's needs. The price stays the same. AI Voice is available on top of any setup.

Starter setup

Solo therapists and single-suite spas

Full booking, CRM, billing, and offers with a streamlined flow - no staff picker and no branches. Owner login only. Ideal when one therapist owns the book.

Growth setup

Multi-therapist spa floors

Adds staff skills, availability, commissions, preferred-therapist selection, staff attendance QR check-in, the Team report with commission and estimated payout, richer public booking, and up to 5 team logins (including the owner).

Enterprise setup

Multi-location spa brands

Everything in Growth plus multiple branches, branch-scoped services, staff, attendance, branch-wise reports, and unlimited team logins.

AI Voice

Any setup

Optional 24/7 AI phone receptionist that books treatments on your live calendar without interrupting quiet floors.

Same price on every setup

India: ₹749/mo for every module, or ₹1,499/mo with WhatsApp automation and WhatsApp Marketing. International: $49/mo for salon management, or AI Receptionist at $499 one-time setup + $99/mo + $0.35/min. We pick the right setup with you after the demo.

See pricing

06 - Why SalonAssist AI

What sets the platform apart

  • 01Treatment, desk, website, and voice bookings share one live availability engine.
  • 02One portal for spa appointments, Desk Booking, CRM, six offer types, therapist ops, WhatsApp, Live Salon TV, and analytics.
  • 03Memberships and packages apply with live price preview at checkout and PDF invoices.
  • 04Preferred-therapist workflows on Growth and Enterprise with per-service assignment.
  • 05Cash/UPI/Card payment-mode tracking without a payment gateway.
  • 06Clear honesty: scheduling is appointment/staff-based - no separate treatment-room booking module.
  • 07Spa oils, scrubs, and retail stock included at no extra cost - with usage per guest and product incentive for therapists.

Social proof

Built for spas that run on therapist time

Spa teams use SalonAssist AI to keep treatments, therapists, memberships, and optional voice booking in one portal. Book a demo to validate the workflow on your treatment menu.

Frequently asked questions - spa software

Ready to run your spa on one platform?

Book a demo and see booking, CRM, billing, offers, operations, analytics, and optional AI voice reception working together.