01
Salon profile & branding
Logo, name, phone, address, optional Google Maps link, and hours - Maps link appears on WhatsApp booking confirmations.
StarterGrowthEnterprise
Salon Management Suite
Run your entire salon
from one portal.
Cloud salon management software for profile setup, service catalog, working hours, tier-based plans, and owner support - go from invitation email to accepting online bookings in a single session.
- One platform from first booking to final invoice with payment-mode tracking - voice agent optional, management core included
- Tier-adaptive booking without separate products per salon size
- Go live in one session - no technical setup required from the owner
Overview
What SalonAssist delivers
SalonAssist AI is an all-in-one salon management platform - not just a booking widget. The salon portal is where owners configure the business identity, service menu, hours, and programs that power every channel: desk, website, voice AI, WhatsApp, lobby TV, and invoices.
Your plan tier (Starter, Growth, or Enterprise) automatically unlocks the right features: solo salons get streamlined booking without staff pickers; multi-chair salons get staff and stylist selection; multi-branch networks get locations, branch-scoped catalogs, and branch analytics. A built-in support portal connects you to our team without hunting for email addresses.
Challenges
Problems we solve
Too many disconnected tools
Booking in one app, client notes in another, and invoices in a spreadsheet - nothing shares the same customer record or calendar.
Weeks to go live on new software
Traditional salon software requires long setup before you can accept a single online booking.
Surprise limits on staff or branches
Owners discover mid-shift that staff menus or branch features are not on their subscription.
Platform help is hard to reach
Billing and technical questions get lost in generic support queues with no ticket history.
Capabilities
Key features at a glance
Everything in this module - mapped to plan tiers so you know what ships on Starter, Growth, and Enterprise.
02
Profile completion checklist
Guided steps so new salons configure essentials before public booking goes live.
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Services & pricing catalog
Name, duration, price, Male/Female segments (or both), active status - plus CSV/Excel import and export for migration.
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Tier-based feature gates
Staff, branches, and advanced flows appear only when your plan includes them.
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Light & dark portal theme
Theme on login carries into the main portal and public booking can have its own theme.
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Owner support portal
Tickets with category, priority, status, and team responses - all in-app.
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See it working for your salon
Book a short demo - or compare Starter, Growth, and Enterprise plans.
Deep dive
Feature breakdown for salon owners
Every capability below is live in the product today - mapped to what you actually use at the chair, desk, and phone.
01
StarterGrowthEnterprise
Salon profile and business identity
Your salon name, logo, contact details, optional Google Maps link, and working hours flow into every client touchpoint.
- Upload salon logo for invoices, booking page, and communications
- Set name, phone, and physical address
- Optional Google Maps link (paste share URL) - included as Location on WhatsApp booking confirmations; falls back to address or directions text when empty
- Set default weekly working hours that drive availability
- Country setting determines currency display across the portal
- Profile checklist guides owners through essential setup steps (Maps link is optional, not required for completion)
- Toggle loyalty program on/off and set points-earn ratio from profile or Loyalty module
02
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Management suite tiers explained
Three tiers adapt the same product to salon size - without buying separate software.
- Starter (Solo Pro / Management Suite): single-chair, no staff picker, no branches - full CRM, billing with payment-mode tracking, offers
- Growth (Multi-Chair): staff management, per-service stylist selection, staff attendance QR check-in, staff performance analytics
- Enterprise (Elite): multiple branches, branch-scoped services, staff, and attendance locations, branch-level analytics
- AI Voice Agent: add-on on any India tier; bundled in international USD plans
- Plan name shown in portal header; gated menus redirect safely - no broken screens
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Getting started - invitation to live bookings
A new salon owner can complete setup and accept online bookings in one sitting.
- Receive email invitation → set password from secure link
- Complete profile: logo, contact, address, optional Google Maps link, working hours
- Add services (duration, price, and Male/Female segments) or import a CSV/Excel catalog; on Growth+ add staff with skills; on Enterprise add branches
- Enable website booking: unique slug, copy link or iframe embed code
- Optional: coupons, memberships, packages, loyalty - then share link and forward voice line
04
StarterGrowthEnterprise
Customer support portal for salon owners
Direct channel to SalonAssist AI for billing, technical, and feature questions - not for your salon clients.
- Submit tickets: General, Billing, Technical, Feature Request
- Priorities: Low, Medium, High with color-coded status badges
- Track open and resolved tickets with full conversation history
- Standalone from salon operations - does not affect appointments or billing
How it works
Step by step
01
Accept invitation
Owner receives email invite and creates a secure password.
02
Complete salon profile
Logo, contact details, address, optional Google Maps link, and weekly hours.
03
Build service catalog
Add every service with duration, price, and Male/Female (or both); assign branches on Enterprise.
04
Add staff & branches
Growth+: staff with skills, availability, and attendance PINs. Enterprise: branch locations.
05
Enable & share booking
Turn on public booking, copy link or embed, go live with voice and TV optional.
Why SalonAssist
What sets us apart
- ✓One platform from first booking to final invoice with payment-mode tracking - voice agent optional, management core included
- ✓Tier-adaptive booking without separate products per salon size
- ✓Go live in one session - no technical setup required from the owner
- ✓Feature gates match plan - staff and branch menus only when you pay for them
- ✓Owner support portal with ticket history - not a generic contact form
Explore related
Continue through the platform
Each module shares one calendar, one client record, and one checkout - pick the next piece of the story.
Booking & CRM
Desk, website, and voice bookings in one schedule - CRM with visit history, filters, CSV import/export, and source tags.
Learn morePricing
Compare Starter, Growth, and Enterprise - India and international plans.
Learn moreOperations
Staff skills, availability, and QR attendance check-in (Growth+), multi-branch on Enterprise, WhatsApp appointment alerts (confirmation includes optional Maps Location), and Live Salon TV.
Learn moreLearn more
Multi-Branch Salon Management Software: Complete Guide
How multi-branch salon management software unifies staff, bookings, billing, and analytics across every location - with SalonAssist AI's Enterprise tier.
Frequently asked questions - salon management suite
Salon management software is a cloud platform where owners run appointments, customer records, billing, promotions, staff, analytics, and client communications. SalonAssist AI includes all of this plus optional AI phone booking and a public booking website.
No. Staff are managed as records by the owner - skills, schedules, and commission rates. They appear in booking pickers and reports but do not log into the portal separately.
Starter suits solo salons: no staff or branch pickers, auto-assign behind the scenes. Growth adds staff management, per-service stylist choice, and QR attendance check-in. Enterprise adds multi-branch locations with branch-scoped services, staff, attendance, and analytics.
Most owners complete profile, services, and online booking in a single session. Growth salons add staff profiles; Enterprise salons add branches and assign services to locations.
Your active plan name is visible in the header. Contact our team to change tiers - self-serve plan upgrade is not in the portal today.
The salon portal is mobile-friendly in the browser, including appointment cards with pull-to-refresh. There is no separate native app.
Yes. India salons use INR management tiers (Starter, Growth, Enterprise) with Voice Agent as an optional add-on. International salons use USD plans that bundle voice and CRM.
It is for salon owners to reach SalonAssist AI about the platform - billing, bugs, and features. It is not a login portal for your salon's end customers.
Book a free demo today
See how SalonAssist AI automates bookings, clients, and operations. Walk through the product with our team.